Terms & Conditions

We are committed to giving you the best in online shopping experience at TNB. These terms and conditions (the "T&Cs") apply to www.thenudebox.com (the "Site") and form the terms and conditions on which we supply products and services to you. Kindly read through the following terms and conditions before you start purchasing with us. By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below. These T&Cs apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. TNB reserves the right to make amendments to any policy or terms and conditions at any time without prior notification. In the event of any dispute, TNB reserves the right of final decision. 

ABOUT US

We are The Nude Box Ptd. Ltd. ("we", "us", "TNB"), a Singapore registered company. Our business registration no. is 201633489G.

Our registered email is askme@thenudebox.com.

ELIGIBILITY TO PURCHASE

As a condition of your access to and/or use of the Site, you warrant that:-

  • all information supplied by you on the Site is accurate, current and complete;

  • you are 18 years of age or older in order to access and/or use the Site; and

  • you will not copy or distribute any part of the Site in any medium without TNB's prior written authorization.

 

You shall be solely responsible for your access to and/or use of the Site and its materials herein.

Where you create a user account and password, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.

PROHIBITIONS

You must not misuse this Site. By agreeing to the T&Cs, you agree and undertake not to:

  1. use the Site for illegal purposes or other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws;

  2. impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;

  3. attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Site, interfere with another’s utilization and enjoyment of the Site, or use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Site's data or damage or interfere with the operation of another customer’s computer or mobile device or the Site; and

  4. post, promote or transmit through the Site any information, graphics, photographs, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; is defamatory, libelous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.

Any breach of this provision would constitute a criminal offence under the Computer Misuse and Cybersecurity Act 2013. In the event such breach occurs, TNB will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken.

AGREEMENT

These T&Cs shall apply to all orders and contracts made or to be made by us for the sale and supply of products. These T&Cs constitute the entire agreement between you and TNB and supersede any and all preceding and contemporaneous agreements between us. Any waiver of any provision of the T&Cs will be effective if in writing and signed by an authorised signatory of TNB.

 

You acknowledge that, in entering into this contract, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such T&Cs, except as expressly stated in the T&Cs.

THIRD PARTY SITES

The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by TNB, including third party payment system providers. You acknowledge and agree that TNB is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. TNB is also not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. By using the Site, you expressly relieve TNB from any and all liability arising from your access and use of any third party website. We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.

INTELLECTUAL PROPERTY RIGHTS

TNB is the owner or the licensee of all intellectual property rights in and to the content on the Site, and in the material published on it. You may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any content or material from the Site in any form or by any means without TNB's prior written permission, and you are solely responsible for obtaining such permission before dealing with any content or material that is available on the Site. All intellectual property rights are reserved. You may view and/or print pages from www.thenudebox.com for your own personal use subject to restrictions set in these terms and conditions.

 

You must not:

1Republish material from TNB

2. Sell, rent or sub-license material from TNB

3. Reproduce, duplicate or copy material from TNB        

4. Redistribute content from TNB (unless content is specifically made for redistribution).

COOKIES

We employ the use of cookies. By using TNB's website, you consent to the use of cookies in accordance with TNB’s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

USER COMMENTS

This Agreement shall begin on the date hereof. Certain parts of this website and/or social media platforms such as Facebook and Instagram, may offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. TNB does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of TNB, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws TNB shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. TNB reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these T&Cs.

 

You warrant and represent that:

1. You are entitled to post the Comments on our website and/or social media platforms such as Facebook and Instagram, and have all necessary licenses and consents to do so

2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party

3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy

4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

                                                               

You hereby grant to TNB a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

HYPERLINKING TO OUR CONTENT

               

The following organizations may link to our Web site without prior written approval:

1. Government agencies;

2. Search engines;

3. News organizations;

4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses;

5. System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site

                                               

These organizations may link to our home page, to publications or to other Web site information so long As the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking

party's site.

                               

We may consider and approve in our sole discretion other link requests from the following types of organizations:

1. Commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;

2. Dot.com community sites;

3. Associations or other groups representing charities, including charity giving sites, online directory distributors;

4. Internet portals;

5. Accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

                                               

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

 

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

 

If you are among the organizations listed above and are interested in linking to our website, you must notify us by sending an e-mail to askme@thenudebox.comPlease include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

 

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or

2. By use of the uniform resource locator (Web address) being linked to; or

3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

4. No use of The Nude Box’s logo or other artwork will be allowed for linking absent a trademark license agreement.

5. Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Site,

WARRANTIES AND LIABILITY

 

The Site, its services and all information provided herein are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.

Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation (i) as to the reliability, accuracy, completeness, and validity of any content or material on the Site; (ii) that the functions contained on the Site will be secure, uninterrupted or error-free; and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the Site, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Site is at your sole risk.

Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from:-

1. Life or wear of any Product or that it will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to TNB;

2. Improper remedy of defective products, alteration of the products, unsuitable or improper use, wilful damage, negligence, or other misuse of the products, as well as fair wear and tear, by you or any third party;

3. Third party claims, whether directly or indirectly caused by, or relating to, the content of our Site and the products purchased on or through our Site;

4. Any warranties provided under these T&Cs if the total price for the Product has not been paid in cleared funds by the due date for payment.

You further acknowledge and agree that your access and use of the Site is dependent on third party service providers such as internet, network, connectivity or other link providers. Your payment for any Product purchased from the Site is processed by third party payment system providers and TNB does not retain or process any such payment information. TNB cannot guarantee the security of such third party payment system(s) or any payment data on the Site, TNB is not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, TNB is not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Site, you expressly relieve TNB from any and all liability in connection with the acts, omissions or defaults of such third parties.

To the extent that any exclusion of liability under these T&Cs is not permitted by law, the aggregate cumulative liability of TNB and our affiliates under any Order shall in any event not exceed the sum that you have paid to us for the sale of products under that Order.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless TNB and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these T&Cs or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These T&Cs are effective unless and until terminated by either you or us. You may terminate these T&Cs at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these T&Cs, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ORDERS & PAYMENTS

 

You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you. We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a separate and individual contract governed by these T&Cs (an "Order"). We will assign an order number to your Order when we accept your Order. Please tell us the order number whenever you contact us about your Order. If we are unable to process your order, we will inform you of this. This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.

The price payable by you for the Product shall be the price of the Product listed for sale as stated on the Site at the time your order is transmitted to us through the Site, and any applicable taxes. We reserve the right to amend the price of any Product at any time without giving any reason or prior notice. Please complete payment at the moment your order was placed as all unpaid orders will be cancelled automatically after an hour. In the event that any Product has been mispriced on the Site, we reserve the right to terminate the Order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.

We accept all major credit cards and PayPal.

PRODUCT DESCRIPTIONS AND DEFECTS

We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Minor variations in measurement (within 0.8 inches) are not considered a defect. You are responsible for ensuring that your sizing measurements are accurate. If you believe you have received a defective item, reach us at askme@thenudebox.com with your order number, and a photograph of the defect.

Postage will be reimbursed for all items acknowledged to be defective. All defective items are to reach us within 14 calendar days from dispatch date for orders made in Singapore, or 30 calendar days for international orders. Items must be unworn, unwashed, unaltered, and with its tags intact. If the replacement piece is no longer in-stock, store credit or a refund will be issued.

 

RETURNS

We accept returns for items* that are unworn, unwashed, unaltered, and with its tags intact.

To start a return request, please:

  1. Fill in the returns note, you may download a copy of it here.

  2. Pack the item and your completed returns note in its original packing material

  3. Send your parcel using a delivery method that allows tracking. Return parcels are to reach us within 30 calendar days from dispatch date.

 

You are responsible for postage costs of returned items. If you return an item that does not meet the requirements for returns set out above, we reserve the right to reject the return and any request for a online gift voucher refund. You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent. If we accept your return, we will make any refunds due to you as soon as possible and generally within 14 days from the day on which we receive the returned Product. Please note that refunds will be provided only in the form of online gift voucher.

*Purchase of sale items, intimates and swimwear are final and cannot be returned or exchanged.

INCORRECT ITEMS

If you believe you have received the wrong item, reach us at askme@thenudebox.com with your order number, and a photograph of the item. We may ask you to proceed with sending your item back to us, for which your postage will be reimbursed. Please note that items must be unworn, unwashed, unaltered, and with its tags intact. If the correct item is no longer in-stock, an online gift voucher will be issued instead.

DELIVERY

The cost of delivery of your Order will be displayed to you on our Site. We offer international shipping and you may refer to our FAQ for more details.

Orders are processed and dispatched from our warehouse to our local delivery partner within an estimated 2 working days. Our local delivery partner shall deliver the Product to the address specified in your Order.

 

If delivery of your Product is delayed, we will inform you accordingly and the Product will be dispatched after it becomes available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused.

BOUNCED PARCELS

We'll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, we may charge you for storage costs and any further delivery costs, or terminate your Order if you repeatedly fail to take delivery of the Product.

Bounced parcels that are unclaimed after half a year will be deemed as TNB's property and no compensation will be offered as sufficient response time has been given.

GIFT CARDS & ONLINE GIFT VOUCHER (ONLINE CREDIT)

Gift Cards are valid for 1 year from its date of issue, and are strictly non-refundable, non-extensible and non-transferable.

CHANGES TO TERMS AND CONDITIONS

 

You can review the most current version of the T&Cs at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these T&Cs by posting updates and changes to our Site. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these T&Cs constitutes acceptance of those changes.

 
CONTACT INFORMATION

Questions about the T&Cs should be sent to us at askme@thenudebox.com